Scotland’s leading independent swim school laravel management system

Overview_

SwimEasy is Scotland’s largest independent swim school, teaching thousands of children and adults each year across multiple venues. For years, SwimEasy relied on a bespoke in-house bookings database, managed entirely by office staff. While this system had served them well, it was outdated, disconnected from their website, and no longer able to meet the needs of their growing business. SwimEasy wanted a modern, secure, and fully integrated booking and payment platform that would transform the way they manage classes, staff, and customers.

The Brief_

SwimEasy approached Wirebox with a clear but challenging request:

• Replace the legacy bookings database with a custom-built web-based solution
• Integrate the system directly with the SwimEasy website
  
• Provide multiple user-friendly portals for different stakeholders:
  • Customer portal for swimmers and parents to view bookings, manage details, and set up payments
  • Teacher portal for instructors to access timetables, student information, and training resources
  • Admin portal for office staff to oversee all aspects of bookings, payments, and reporting
• Support SwimEasy’s unique rolling Direct Debit payment model, integrated with their banking partners
• Ensure the new platform is highly secure, scalable, and future-proof
• Deliver within the short timeline of their Scottish Government Digital Boost Grant extension

SwimEasy were cautious about the process, having received proposals from other providers that did not meet their requirements. They needed reassurance that Wirebox could not only build the system, but also support and develop it in the long term.

Our Solution_

Wirebox worked closely with SwimEasy to map out the existing workflows and design a tailored system from the ground up.

• Custom Booking Engine – A fully bespoke database and booking platform designed to match SwimEasy’s exact operational requirements.
• Seamless Payment Integration – Integration with banking partners to enable secure, recurring Direct Debit payments, ensuring a smooth experience for parents and reliable cash flow for the business.
• User Portals –
  • Customers: self-service portal to register swimmers, manage bookings, update information, and set up payments.
  • Teachers: easy access to class registers, lesson details, and training materials.
  • Admins: complete visibility and control of all bookings, schedules, payments, and reporting.
• Security & Scalability – Built with Laravel’s robust security features and structured for long-term scalability as SwimEasy continues to grow.
• Future-Proofing – Designed to be extended and adapted over time, ensuring SwimEasy’s investment will support their business for years to come.

The Result_

The new Laravel-powered SwimEasy platform has transformed the way the organisation manages its swimming lessons:

• Parents can now book and pay online with ease, reducing admin workload.
• Teachers have the tools they need at their fingertips, improving communication and consistency across classes.
• The admin team benefits from streamlined workflows, powerful reporting, and full system oversight.
• Payments are handled securely and automatically, supporting SwimEasy’s proven rolling Direct Debit model.
• Most importantly, the system gives SwimEasy confidence for the future, with a digital foundation that can grow alongside their business.

SwimEasy now has a platform that reflects their status as Scotland’s leading independent swim school and supports their mission to deliver the very best swimming lessons.