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Discover your potential and grow with us through diverse work opportunities and a collaborative culture.

About Wirebox

At Wirebox we develop digital application to help run businesses.

Wirebox has been in operation for over 10 years and worked with founders, start-ups, established businesses, charities, educational institutions and worldwide organisations

We value doing development correctly and have been working with Laravel for over 7 years, being one of the few Laravel Certified agencies in the UK

Wirebox is expanding and needs new team members to grow with us and become part of our journey.

About the Role
  • Flexible working
  • High Spec Workstation (Mac,PC, or Linux)
  • Training specific to your preferred career path
  • 20 days holiday plus 1 extra day for each anniversary you have with us
  • Quarterly social events
As a Senior Laravel Engineer

You will:

  • Be responsible for the backend development to meet our product requirements
  • Work closely with experts in the team to prioritise scope, estimate feature size, plan implementation and ultimately deliver on features for the API
  • Ensure and maintain a high quality of code through code review with your peers
  • Help coach and mentor our team of talented junior developers
Technologies you’ll be exposed to
  • PHP, Laravel
  • Forge, Envoyer
  • Google Cloud Platform – Cloud Storage, Cloud SQL, App Engine
  • AWS
  • Git, Bitbucket, GitHub, GitHub Actions
What You’ll Bring
  • Strong, demonstrable experience building stateless APIs with Laravel
  • Good knowledge of OOP and SOLID principles
  • Good knowledge of testing methodologies and writing testable code
  • Good experience collaborating with cross-functional team members
  • Good written and communication skills
  • Experience integrating with 3rd parties via APIs
About Our Team
  • At Wirebox the team is core to everything we do.
  • We provide our employees with the best tools, make training available, and engage with team members so they can excel.
  • Wirebox has two offices in Watford and Milton Keynes, with all the perks of working in a modern tech office space.
apply

Job Overview

Reporting into the Project Management Lead, you will be a Wirebox representative accountable within a portfolio of existing SMB clients and interact and ensure that the customers’ needs are being met with a high level of service. The clients and projects are wide and varied, with expectation to deliver across online and offline projects whist maintaining consistent communication and building strong business relationships.

Expected to manage client expectations within high value projects from the scoping/briefing stage through to deployment, working closely with the Project Management team at all stages.  The type of projects to execute include: technical website development, mobile applications, system integrations, e-mail communication, channel planning and implementation, marketing and brand campaign creation.

Support in leading client relationships whilst maintain a busy workload, actively seeking and contributing ideas and initiatives to the overall management of client accounts and business opportunities.

Independently manage and deliver successful projects in this busy agency environment, through accurate planning, scoping, briefing and monitoring of all projects assigned, including managing the administration for digital projects including: updating, management and sending of weekly/fortnightly client status reports, accessing amendments, plus ongoing management and accuracy of files.

Key responsibilities

Project & Account management:

  • Manage own accounts on a day-to-day basis.
  • Scope out briefs with Project Management team and relay approach and investment to client.
  • Responsible for costing the project and sending the scope and quote to client.
  • Expected to time plan a critical path for the job in hand, work with PM team to schedule resource, write briefs and tasks and diarise reviews and project milestones.
  • Proactively manage the client’s expectation on when they will receive work, quotes, rounds of amends, requests beyond what is quoted etc and when feedback from them is required, POs etc.
  • Keep PM team aligned with your clients schedule and book resource in advance to ensure the team have capacity.
  • As a client facing member of the team regularly run and prepare for internal/client meetings including production of agendas, required collateral, notes and room preparation.
  • Maintain time-tracking throughout the day, leading by example.

Financial management:

  • All estimating, quoting, monthly billing plans and invoicing must be kept up to date and maintained accurately to aid financial reporting for the Directors meetings.
  • Log all suppliers’ costs with an agreed margin and ensure the team are posting time against each correct phase of work.
  • Manage POs from clients and create draft invoices for the month billing as intended with a description of the job estimated versus actual hours and a reason why jobs maybe overserviced.
  • Responsible for the financial performance of projects, including management of resource, providing regular budget forecast updates and identifying methods to maximise profit and efficiency of working.

Existing business – new opportunities:

  • Work across some key accounts that have been highlighted as a priority to grow.
  • Expected to grow accounts and proactively seek out any opportunities to offer further support and disciplines to existing clients.
  • Work with the PM lead to scope out long- and short-term plans on how to grow accounts and set forecast figures and targets.
  • Support pitch work and research as required.
  • As part of this proactively seek to create insight pieces relevant to clients and also add value by sharing relevant press, insights and competitor activity.
  • Be familiar with Wirebox case studies and create case studies for any relevant completed projects managed.
About you
  • Proven track record in account management, with strong technical experience.
  • Ability to effectively communicate with project stakeholders, project managers, and developers.
  • Excellent organisation, scheduling and planning skills.
  • Able to build relationships with your key accounts, listening to their needs and interpreting their requirements.
  • A self-motivated team player that can manage their priorities to a high calibre while under pressure.
  • A genuine interest in web, database and app development.
  • Willingness to go the extra mile.
  • Watford: reliably commute or plan to relocate before starting work (required).
Bonus points
  • Good spreadsheet skills is a plus.
  • Education: Bachelor’s degree
About us
  • One of the few Laravel-certified agencies in the UK.
  • Office based role with a choice of Mac or PC.
  • Flexible working in a relaxed office atmosphere, Monday to Friday only, 8-hour days.
  • 10% work-time contribution towards your training and development.
  • 20 days annual leave, increasing annually.
  • Company pension.
  • Sick pay.
  • Cycle to work scheme.
  • Dog-friendly office.
  • Quarterly company events.
  • Relaxed dress code, with endless ground coffee on tap.
  • Longer term: access to private medical, optical, and dental insurance.
apply

Job Overview

You will be a Wirebox representative accountable within a portfolio of existing clients, interacting with our clients’ digital design needs, intuitively being delivered and adhering to a set of brand guidelines. Our clients’ sectors and projects are wide and varied, with expectations to deliver across digital platforms; however, may also require offline design too on occasions.

In your role as a digital designer, your day-to-day tasks will consist of collaborating with other teams to define requirements, iterate on design solutions, and contribute UX expertise for various digital solutions whilst maintaining brand and communication consistency. One of the key aspects of your role is creating digital assets for a wide range of platforms, including websites and apps, display advertising, and eCommerce.

Create and develop innovative design concepts to exceed client expectation, whilst delivering projects with authority and professionalism throughout.

Key responsibilities

Design:

  • Work collaboratively with Developers / Sales Team / Account Managers to deliver digital design solutions, to the highest standards.
  • Work alongside Sales team to generate pitch and proposal decks (offline)
  • Communicate design ideas and prototypes to developers.
  • Supporting the team on designing social media assets.
  • To generate, develop and deliver creative ideas to the client and other members of the team.
  • Articulate and present creative ideas to both the client and account management team.
  • To be able to work autonomously and to manage time effectively.
  • Scope out briefs with the Project Management and Sales team.
  • As well as being creative, it’s important that you can take part in the design planning element of the role.
  • Great communication skills will help to explain processes to team members outside of the design industry.

UX/UI:

  • Focused on improving both customer experience and the organisation’s branding.
  • Developing wireframes and task flows based on user needs.
  • Understanding and presenting user journeys
  • Developing information architecture and planning
  • Collaborating with Clients and Developers to create intuitive, user-friendly digital solutions.
  • Understand product specifications and user interaction.
  • Conduct concept and usability testing and review feedback.
  • Create personas through user research and data.
  • Develop wireframes and prototypes around customer needs.
  • Find creative ways to solve UX problems (e.g. usability, accessibility)

Involved in the following duties:

  • Keep abreast of client products/brands and industry trends
  • Play a part of all phases of the design process from strategy, customer experience research, conception & ideation, prototyping, execution and analysis.
  • Build a compelling brand experience across all digital channels including web, mobile, landing pages, social media platforms and marketing campaigns.
  • Ensure that branding is consistent and in line with client/brands voice, tone and personality.
  • Use your knowledge of typography, colour theory and grid/template systems.
  • Maintain time-tracking throughout the day, leading by example.
  • Work with the PM leads to scope out long- and short-term plans on how to grow accounts and set forecast figures and targets.
  • Support pitch work and research as required.
  • As part of this proactively seek to create insight pieces relevant to clients and also add value by sharing relevant press, insights and competitor activity.
  • Be familiar with Wirebox case studies and create case studies for any relevant completed projects managed.
About you
  • Proven track record in Digital Design, with a good understanding of UX.
  • Ability to effectively communicate with project stakeholders, project managers, and developers.
  • Excellent organisation, scheduling and planning skills.
  • Capable of working across functional teams, so good teamwork is essential.
  • Able to build relationships with your key accounts, listening to their needs and interpreting their requirements.
  • A self-motivated team player that can manage their priorities to a high calibre while under pressure.
  • A genuine interest in web, database and app development.
  • Willingness to go the extra mile.
  • Watford: reliably commute or plan to relocate before starting work (required).
Bonus points
  • Good spreadsheet skills are a plus.
  • 2 years agency experience
  • Education: Bachelor’s degree
About us
  • One of the few Laravel-certified agencies in the UK.
  • Flexible working in a relaxed office atmosphere, Monday to Friday only, 8-hour days.
  • 10% work-time contribution towards your training and development.
  • 20 days annual leave, increasing annually.
  • Company pension.
  • Sick pay.
  • Cycle to work scheme.
  • Dog-friendly office.
apply

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