what is nookal?_

Nookal is a practice management software designed for healthcare providers and clinics. It offers a comprehensive suite of features to help practices deliver high-quality care to their clients.

Many of our clients use Nookal, as it provides excellent tools for managing day-to-day operations and improving client services. However, like any off-the-shelf software, it has its limitations.

Advantages of Nookal
  • Proven Success: Nookal is trusted by thousands of businesses in the healthcare sector. It’s a reliable solution backed by a dedicated support team.
  • Scalable Costs: With a subscription-based pricing model and low setup fees, Nookal’s costs scale with the growth of your practice.
  • Regular Updates: The platform is continuously improving, with frequent updates that enhance functionality and performance.
  • Feature-Rich: Nookal offers a wide range of tools to streamline operations and improve client management.
Limitations of Nookal
  • Payment Integration: Nookal’s online payment options are currently limited. For example, it doesn’t yet support Apple Pay or Google Pay. Although these features are expected in the future, being restricted to a single payment provider can be inconvenient.
  • Booking Form Customisation: The default online booking form is versatile but lacks flexibility. While it works well for general bookings, it can be cumbersome when you need to quickly book a specific service or location.
  • API Limitations: Nookal offers an API, but it doesn’t provide all the necessary endpoints. This limits the ability to fully customize integrations and workflows.
Custom Nookal Booking Form

To address some of Nookal’s limitations, we developed a custom booking form tailored to the needs of our clients.

This streamlined booking form simplifies the process by focusing on a single service or location, which can significantly boost conversion rates. Having too many options can overwhelm users, leading to lower bookings.

The form captures the client’s name and desired service on the first screen. It then checks availability through the Nookal API, displaying available time slots based on the practitioner’s schedule.

How do we do this

Using Nookal’s API, we’re able to send and receive data, allowing us to create a custom booking form that fits the unique needs of your practice. While not all data is accessible through the API, it provides enough functionality to check availability and complete bookings.

Benefits of a custom booking form
  • Payment Gateway Flexibility: Unlike Nookal’s default booking form, our custom form allows you to integrate any payment gateway, giving you more choice and control.
  • Extended Integration Options: With full control over the booking form, we can integrate it with other platforms such as Zapier or any other system with an API, expanding your practice’s capabilities.
  • Faster Performance: Our custom form is optimised for speed and usability, providing a smooth experience on both desktop and mobile devices.
  • Tracking and Analytics: We can implement detailed tracking and custom events, helping you monitor user behavior and improve the form’s performance.
  • Continuous Improvement: By analysing user interactions, we can make data-driven adjustments to increase conversions. This level of optimisation isn’t possible with Nookal’s standard booking form.