keeping everything running smoothly

When you need a website support company that will ensure your sales keep ticking over, protect you from bad actors and suggest improvements to grow your business, wirebox is your ally.

your website support and website monitoring partners






    why partner with a website support company?

    Your site is like any other piece of software. It needs to be updated and maintained. Think about on iPhone, it runs on iOS which was created in 2007. if you never maintained your phone, it wouldn’t be on the latest, safest version which is iOS 17, released in 2023.

    You need to keep your site updated in the same way. This software is constantly evolving with improvements, better functionality, faster loading and also more importantly, security. Unfortunately, in the modern world, some people and companies attempt to hack sites, find vulnerabilities and attack software platforms for their benefit or financial gain, finding passwords or accessing your business-critical information.

    Add to that, if Google thinks your site is not up to date, it won’t show it in search results! That’s too much risk to take on yourself.

    let us help
    our website support and website monitoring services will use software, penetration tests and expertise to keep your platforms secure and running at optimum efficiency

    WordPress

    We’ll keep you  on the most recent version, which is the only one that WordPress supports.

    Magento

    We can optimise your shop for look, feel and performance while making sure the latest version is running.

    Laravel

    To ensure your database is performing as well as it possibly can, we need to apply bug fixes and updates.

    Data & PHP

    We’ll help protect you from breaches where the fine could be £17.5 million or 4% of global turnover.

    how we work

    We’re not your standard website support company. It’s not just about manning hours. We’re your advocate, actively seeking out opportunities to improve your digital estase, protect you from risk and delight your customers. We’ll work as your partner, explaining every roadmap and update plan so you know what we’re working on and how we’ve protected your assets while helping you plan for the future.

    meet your account manager

    why wirebox?

    Our service is more advanced than the basic hourly packages you see advertised online. Our website for support company uses software like Pingdom to alert us of any site downtime, Airbrake for error and performance monitoring, SEMRush for technical SEO and Visualping for visual changes.

    Many of our clients’ platforms are hosted on Amazon Web Services(AWS) for scalable, secure hosting services and, for these clients, we utilise  Amazon Clouldwatch which allows us to observe and monitor all the business-critical platforms and resources they use.

    But in addition to website support and website monitoring, we recognise that businesses change, evolve, improve and add now services and products every year. All of these advancements need to be reflected in their online presence. So, our website support and website monitoring packages provide budgeted hours to take over these tasksand complete them in secure staging environment, where the changes can get signed off before they’re pushed live.

    scope your support needs

    what it costs

    We price each package based on how many sites, systems and databases need monitoring. We also have hourly bundles for updates and site improvements that you can add on to grow your website as business evolves. Getting a quote is totally free and you’re under no obligation to hire us. So, why not get some firm numbers today?

    get your free quote

    245 businesses helped, and counting

    Mr Clutch

    We support them with their site and maintain the database we created across a vast, multi-location estate with varying capabilities and requirements.

    Bulgin

    We help this component company with a tailored website support and website monitoring service package that covers their entire operation from Asia to the Americas.

    Penguin Cold Caps

    This medical aid device company makes life better for cancer patients, so our website support company must keep rentals ticking over. We do this with 24/7 website support and website monitoring.

    Sapphire Gymnastics

    We created and currently manage the bespoke database that allocates children to available classes, manages payments, takes bookings online and reports on class availability.

    Middlesex University

    We created and presently maintain their Arts site. It’s a portal and gallery where students can showcase their work and we operate as their trusted website support company partner.

    Pennies

    We helped them with a custom database that met all of their needs. Now, we’re their chosen website support company partner for comprehensive website support and website monitoring.

    testimonials_

    we are passionate about our clients, they are the reason we get up in the morning and we know that without our clients we wouldn’t be where we are today_